Delivery FAQ's



TABLE OF CONTENTS



Delivery Service



Delivery 

Pick a 1-hour time window at a location of your choice (Calgary and surrounding communities). Please contact us for out-of-town delivery solutions. We'll stay on-site longer for large volume orders.




How Many Volunteers Do We Need?


We only require 2-3 volunteers to represent your group or team, mostly to verify the process and greet your supporters. We stay on site for the duration of the delivery and sort the orders for you.


How long does it take to receive product?


Typically, your team distribution is arranged within 10 -14 days after your campaign has closed.



Do you have a delivery fee?


We charge $75 for delivery if you don't reach the 50-case minimum.



Do you have incentives for a reduced delivery fee?


Yes, we have sales incentives for a free delivery.


Delivery Fee Schedule
https://www.urfundraising.com/delivery-service/#delivery-fees


Do you ship in a food safe refrigerated truck?


Yes, Food Safety is our #1 priority! We not only ship to you in a refrigerated truck or container but we're also committed to staying for the duration of your delivery to make sure that product isn't left outside exposed to the elements.


Why is food safety so important?


When it comes to food safety, we can’t be too careful. Food borne illnesses result when perishable food items are not refrigerated. We make sure to maintain the cold chain throughout the distribution process. 


  • Bacteria that cause food poisoning multiply quickest between 40°F and 140°F.

  • Your refrigerator should be set to 40°F or below and your freezer to 0°F or below. Use an appliance thermometer to be sure.

  • Never leave perishable foods out of refrigeration for more than 2 hours. If the food is exposed to temperatures above 90°F (like a hot car or summer picnic), refrigerate it within 1 hour.

Find out more information
https://www.foodsafety.gov/keep-food-safe/4-steps-to-food-safety



How does deliveries work for schools or large organizations?


We will customize a delivery for your school or organization. We understand that you might have different needs, so we're prepared to work with your group. Best thing to do is book a demo with us to discuss or contact us at blair@urfundraising.com